Federal Elections are loud, boisterous affairs… we may stop talking to some of our relatives for a few months or we may bond deeply with friends over our favorite candidates on Facebook. But even with all the attention that Federal Elections receive, voter turnout earns barely a passing grade. In the 2015 Federal Election in Canada, the clash between Harper’s austerity and Trudeau’s optimism generated the strongest voter turnout in 20 years. 68.3% of Canadian electors voted in the Federal Election that year – up nearly 10 points from the 2008 58.8% turnout. But those turnouts are for Federal Elections. Provincial and Municipal elections rarely turn out the vote as strongly.

There are many reasons for low voter turnout. Inconvenience of polling places, general lack of interest, difficulty finding childcare, and feeling like one’s vote won’t make a difference all contribute to the litany of excuses we make for not voting. But sometimes it’s even as simple as not being registered to vote or not knowing where the constituency you live in is supposed to vote. Luckily for voters, those last two problems are easy to solve.

On April 11th IMT hosted a Webinar for Elections officials across Canada to explain how our Voter Registry solutions can help bring voting into the 21st century.

In this hour-long recording of the event, you can learn about how a Voter Registry solution is able to leverage inputs from multiple systems to create a single, 360 degree view of the voter, with the most up-to-date information on which constituency a voter belongs to, the ability to register voters as a part of other services (like a Student registration at University or while getting a new driver’s license at the DMV), and mobile apps that allow a voter to check in at the polling station with the scan of a QR code.

Watch the Recording

These innovations drive toward making the voting process faster, simpler, and more resistant to fraud while maximizing a citizen’s ability to participate in elections, even when registering at the last minute.

We invite you to watch the recording and if you like what you see, please contact us at info@imt.ca to schedule a full product demonstration.

You may already know that IBM MDM v10.1 goes out of standard support in April 2018– but here’s your wake-up call. As you plan and consider the timing, resources, and budget required for upgrading, ensure you are getting the maximum value from this upgrade by asking several questions. Some of these questions were covered in our recent webcast, but here’s some additional food for thought:

How is the customer-centric view of data being used today? And, most importantly, in the future?

Almost every industry prioritizes strategic initiatives advancing customer-centricity —  especially healthcare, banking, and telco. Buzzwords like population health, consumer self-service, consumer engagement, and consumer experience clearly indicate that MDM is critical to strategic and operational priorities. Competition, consumer engagement, consumer demands, and analytics are fueling this priority. Consider how well your MDM data already supports this imperative, while being agile in how MDM is constructed.

Which business and technical stakeholders should participate in the upgrade planning?

Make sure your business stakeholders actually have a stake in your MDM technology. Historically (and sadly), MDM was frequently seen as an information technology project. Today, your business stakeholders should be actively engaged in defining not only the data that is used by MDM, but also the work processes surrounding MDM. If your business users are not engaged, an upgrade is a great opportunity to bring them into the fold. Without this engagement MDM risks being viewed as an IT project that may not be useful in a tight economy with budget constraints.

How can you use MDM technology more efficiently?

An upgrade presents a good opportunity for conversations about better managing the workflow of the data used by MDM – and it’s a great way to engage your business stakeholders. IBM MDM v 11 includes business process management (BPM) software to create automated workflows that can increase efficiency, decrease manual interventions, and create an audit trail. This powerful addition to IBM MDM (with no license fee required) enhances the productivity and communication amongst stakeholders when tackling merging or linking decisions, training, and coordination of data integrity.

How does MDM relate to your Data Governance program?

If you have a formal Data Governance program today, or are considering one, make sure MDM is included. Since the genesis of MDM is to master data (through merging or linking) that is used by many applications, systems, processes, and analytics, it just makes sense that MDM is a key component of a Data Governance program.

IMT offers several optimization services to help you maximize the value from your MDM deployment or upgrade. These include

  • Data Quality Review, focused on the MDM data including accuracy, validity, and distribution of source-specific and linked data.
  • MDM Health Check, primarily geared to the hardware and software environment supporting IBM MDM.
  • Data Governance Strategy Planning, focused on how the MDM data supports a strategic and operational Governance Program
  • Active Integration, which integrates the probabilistic algorithm into search, thus higher data quality is captured at its origination

We outlined these considerations and others in a recent webcast that can be found on demand here. Call IMT or email us at info@imt.ca to discuss these services and your future upgrade, as April 2018 is less than 18 months away!






From a fine red wine to a sharp cheese, some things in this world only hit the “sweet spot” when allowed the time to develop and improve with age. This is rarely the case, though, when we discuss IT or Enterprise Data Systems and processes. In fact, planned obsolescence and Moore’s Law keep technology in a constant cycle of “out with the old and in with the new.” But what if we told you that sometimes Data Governance and IT technologies that are well established have the ability to get better with age, instead of breaking down? So, sit back (grab a nice glass of Cabernet and some cheese) and listen while we explain how the right policies and procedures, combined with the right technologies, can prove to get better with age.

Recently IMT invited Michelle Majerus, the Director of Health Information Management and Privacy Officer at Olmsted Medical Center (OMC) in Rochester, Minnesota, to share her team’s data governance and stewardship experiences. This was the second time Michelle presented her metrics to the IMT and IBM InfoSphere MDM community. In her first presentation, Ms. Majerus explained to us how OMC had leveraged the adoption of IBM InfoSphere MDM as an EMPI (Enterprise Master Patient Index) and IMT Resolve:ID to lower the rate and rate of data quality errors in their environment by 66% within a year.

View the recording

66% reduction in new Duplicates and Data Quality errors sounds pretty good… and for the team at OMC that was a moment to celebrate. However, the team didn’t stop there. They made sure that they stuck with these new governance and stewardship processes. OMC stayed true to the plan and, as Michelle Majerus noted in the September 21, 2016 webinar, that the numbers continued to get better over the second year, yielding a 73%reduction in Duplicates and a 77% reduction in data quality errors.

You may ask, “but why hasn’t the EMPI and Active Registration with IMT Resolve:ID completely removed the problem for OMC?” You might be surprised by the answer. It actually has. There were 0 (zero, the big nothing, nada) duplicates or overlaid records created in the sources that integrated to the EMPI with Active Registration. But there is one source in the OMC ecosystem that, because of a multi-tenant hosted model, does not support Active Registration integration to Resolve:ID. All of the recent duplicates, overlays, and data quality problems facing OMC are from that one source that isn’t leveraging Active Registration. Even with the one source creating duplicates occasionally, Olmsted now has less than .01% patient duplication.

Download the case study

Also during the webinar, Lorraine Fernandes, Founder and Principal at Fernandes Healthcare Insights offered commentary on trends in healthcare that relate to getting Patient Identification right from the onset.  Her thoughts and commentary on the Webinar are also found on her blog here.

Olmsted Medical Center has shown that with a commitment to proactive governance and stewardship, a healthcare organization can do better than “maintain” a healthy EMPI, they can make it better with age!
You might like to enjoy a good glass of wine (we like Elderton’s Ode to Lorraine) and a nice aged cheese (we like Kerrygold’s Reserve Irish Cheddar) while you view the Recording of our Sept. 21st Webinar and the Case Study.

If you would like to learn more about how IMT can help your organization see lasting benefits from Active Registration, please contact us.

June 8-10th, 2016 – Lansing Center, Lansing, MI: Connecting Michigan for Health is Michigan’s annual three-day conference dedicated to advancing the electronic sharing of health information to support healthcare delivery and payment transformations.  Speakers and attendees from around the U.S. convene to share major industry directions, developments and opportunities to make health transformation a reality.  Learn more at: http://connectingmichigan.net/

The theme of this year’s conference is:

“Constructing the Future of Health Information Sharing: Emerging Patterns for Innovation, Health Reform and Quality Improvement.”

We are excited to share our latest innovations that support health information sharing in Michigan.  If you would like to meet up with us in Lansing, click here to schedule a meeting.

June 3rd – 8th, 2016 – Vancouver, BC: IMT will be attending e-Health 2016, Canada’s ONLY National e-Health Conference and Tradeshow, held at the Vancouver Convention Centre.  The e-Health conference offers top-quality learning, opportunities to network, and people that value quality health information as well as effective integrated system solutions. Since its inception, the Conference has attracted a steadily increasing attendance, now upwards of 1,500+ delegates. The Trade Show provides an excellent opportunity for members of the health community to meet and share ideas. Join us for the 2016 e-Health Conference in Vancouver, Canada.  Click here to learn more.

Feb. 21-24, 2016 – The Fairmont Hotel Vancouver, Vancouver, BC:  IMT will be at the 2016 CACP Information & Communication Technology Workshop to discuss our state-of-the-art entity resolution appliance, IMT Master:ID LE, which can help your agency consolidate records, discover non-obvious relationships, establish Law Enforcement Information Exchanges, and provide more in-depth intelligence to your officers in the field.

You can find IMT in the IBM booth, where we will be showcasing our solutions that leverage the strong partnership between IBM and IMT.

Please contact us if you are interested in meeting up to learn more about IMT solutions for Integrated Justice and Law Enforcement.

IMT Master:ID LE is an on-premise Entity Resolution Appliance for Law Enforcement and Integrated Justice used to find, match, and link similar entities and relationships without exposing sensitive data. This cost effective solution enables quick time-to-value when consolidating internal agency data (or as part of a regional information exchange) to detect suspicious activities, create preemptive alerting and share information between departments or agencies while reducing the risk of unintended disclosure.

Photo credit: Central Saanich Police via photopin (license)

November 6th, 2015 is the scheduled release date for the latest version of IBM InfoSphere MDM, version 11.5.  Read the release details here. IBM has been working on Master Data Management (MDM) for a long time now.  Through acquisition, research & development, and customer focus groups IBM has found a new balance with IBM InfoSphere MDM v11.5.  Formerly disparate technologies are integrated seamlessly with new deployment patterns and accelerators based on real-world use cases.  Big Data and Cloud offerings are maturing, broadening scope, and simplifying deployment.  These advancements all lead to one conclusion: IBM MDM v11.5 is the right platform, at the right time.

Here is a list of enhancements found in IBM MDM v11.5:

  • Management of MDM hierarchies and relationships in Stewardship Center; increases the governance capabilities of MDM data.
  • Clinical Hub query builder for Healthcare; builds queries that combine different clinical and demographic criteria and conditions.
  • Easier deployment on SoftLayer; pure application patterns enable deployment of new MDM instances in minutes.
  • Easier integration to cloud applications; MDM Cloud connector integrates cloud applications with on-premises MDM.
  • Complete view of products through Product 360 solution; provides for the most complete master view of product data across the enterprise.
  • Streamlined installation; installation process and new web and console modes simplifies installation on platforms without GUI.
  • Broader platform choices for InfoSphere Big Match for Hadoop; support added for IBM Open Platform with Apache Hadoop and Hortonworks Data Platform.
  • Rich media, digital asset management solution enables effective digital asset management

It’s safe to say that the demand for Master Data Management, or the need to see a single, complete, and trusted view of your “customer,” is still a problem that faces every single organization and industry – even as MDM nears its 25 year anniversary.  The past decade has shown overall growth for MDM, even while the global economy weathered some stormy moments.  However, MDM traditionally seems to only resonate with certain key industries, namely Healthcare, Banking, Insurance, and Government Services.  New features that support Big Data and Cloud offerings are ripe for pulling in new clients and industries, while continued development into Relationships/Hierarchies and Clinical Hub query features extend existing capabilities of current customers.

With key investments in Big Data integration that now support Hortonworks, IBM Open Platform and Apache Hadoop the “Big Match” offering stands to garner the attention of new clients who are less bound to an “All Blue” architecture.  Cloud integration through the IBM Cloud Connector streamlines the process of getting MDM to participate in the cloud, while still providing secure access to approved users.  Even the announcement of IBM SoftLayer support means that standing up a new environment can be done in minutes instead of days.  All of these elements combined make IBM MDM v11.5 the most complete MDM solution to date.

To schedule an appointment with an IMT representative, contact us at: info@imt.ca